An update on dental services at our practice

As you will know, the Prime Minister has confirmed that public restrictions have been significantly eased on 19th July.

Under the Government's guidance "Health and care settings will continue to maintain appropriate infection prevention and control processes as necessary and this will be continually reviewed. Guidance will be updated based on the latest clinical evidence this summer."

You can find this online:

In line with the Government’s guidance, England’s Chief Dental Officer Sara Hurley has informed us that the infection prevention control measures in dentistry should continue to be followed until further notice. These are important measures from Public Health England aimed at limiting the spread of the virus in dental settings. We’re also continuing to follow NHS dentistry’s standard operating procedure which helps us make this guidance work.

This means three things for patients:

1. If you need to come into the surgery for an appointment, please remember that social distancing remains in place in the dental practice and to wear a face covering upon entering the building.

2. We will continue to have restrictions on leaving time between patients to ventilate rooms if we perform an aerosol generating procedure. An aerosol generating procedure (AGP) is a medical procedure that can result in the release of airborne particles (aerosols) from the respiratory tract when treating someone who is suspected or known to be suffering from an infectious agent transmitted wholly or partly by the airborne or droplet route. In dentistry, for example, this means the use of something like a high speed drill. This impacts how many patients we can fit into a working day.

3. We are also following the Chief Dental Officer’s advice that we should prioritise patients for treatment based on urgency and priority groups, such as those more at risk of dental disease or children.

Similar public health measures are still in place for hospitals and GP practices, too.

Every dental practice is working extremely hard to provide care to our patients within the restrictions and guidance to ensure it’s safe to visit the dentist.

Please read below which details some of the changes that we have made.

  • We shall contact you the day before your appointment to run through some screening questions, update your medical history, take an advance payment and provide full instructions about your appointment – this is to minimise the amount of time you need to spent in the practice.

  • Please ensure you have brushed your teeth and have been to the toilet before leaving – our toilet facilities are open, but we would like to minimise their use where possible.

  • Please arrive promptly for your appointment and if possible, ring reception via your mobile phone so that we know you have arrived. Please wait outside, or in your car until a member of staff collects you to bring you inside.

  • Please do not bring any person belongings as these will not be allowed into clinical areas – leave bags, hats, coats at home or in your car.

  • Please bring a face covering/mask to be worn when entering the practice.

  • Please bring a pen with you for signing any paperwork.

  • Please come alone unless this is not possible. Children under 16 and Adults needing a consenting adult may be accompanied by 1 person and will be subject to the same COVID-19 screening as below.

  • Once inside, you will be asked to put on your face covering and sanitise your hands. Your temperature will be taken, and some COVID19 screening questions completed before you are taken into directly into the surgery.

  • At the end of your appointment, you will be asked to put back on your face covering and sanitise your hands before leaving the practice.

  • If further appointments are needed, these will be arranged via telephone instead of visiting reception.

We would like to thank you in advance for these additional demands we have placed on you. Whilst we would like to go back to ‘normal’ as soon as possible, the safety of our patients and staff is our top priority.

Kind regards,

Capel Dental

Welcome To
Capel Dental

Family Dental Practice

Capel Dental is a small, friendly, family dental practice in Capel St Mary that has a special interest in implantology and cosmetic dentistry.

Whether you require routine dentistry or cosmetic work, our range of services spans from tooth whitening and orthodontics, to implants, microscopic root fillings and periodontology. Our practice incorporates the latest state of the art dentistry equipment, including an operating microscope and ozone therapy machine.

Please browse our website for full details of our practice. We hope it inspires you to come and visit us soon!

Located in Capel St Mary

Capel St Mary is within easy access just off the A12, south of the Copdock roundabout. We are only 15 minutes drive from the centre of Ipswich, where there is plenty of free parking outside the practice.

Map of Suffolk Showing Capel Dental Practice Location

All dentists adhere to the
General Dental Council's Standards
for dental professionals.

General Dental Council
37 Wimpole Street
Tel: 0845 222 4141

At Ease

At Capel Dental we aim to build an excellent rapport with our patients, so you can feel totally at ease with all our treatments offered.